Seasonal Customer Service Frontliner - Bali, Indonesia

Bighop Consultancy Services · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 4000000 - 6000000
Bighop Consultancy Services is looking for enthusiastic and dedicated Customer Service Frontliners to join our team in Bali. This is a seasonal position, offering a unique opportunity to work in one of the world's most beautiful destinations. As a Customer Service Frontliner, you will be the first point of contact for our clients, ensuring they have a positive and memorable experience. We are seeking individuals who are friendly, patient, and have excellent communication skills.

📋 Tanggung Jawab Pekerjaan

Greet and assist customers at the reception desk, ensuring a warm and welcoming atmosphere.,Provide information about the hotel, including amenities, activities, and local attractions.,Handle customer inquiries, complaints, and requests, ensuring they are addressed promptly and professionally.,Process check-ins and check-outs, including room assignments and billing.,Coordinate with other departments to ensure smooth operations and customer satisfaction.,Maintain a clean and organized reception area, ensuring it is always presentable.,Assist with special events and promotions, such as weddings and corporate functions.,Uphold the hotel's policies and procedures, ensuring a high standard of service.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in customer service or a related field.,Excellent communication and interpersonal skills.,Fluency in English and Bahasa Indonesia.,Ability to work well under pressure and in a fast-paced environment.,Strong organizational and problem-solving skills.,Ability to work flexible hours, including weekends and holidays.,Willingness to learn and adapt to new situations.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultilingualTeamwork
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