Front Desk Receptionist - Premium Wellness Center

Join Affinity Health & Wellness Corporation in beautiful Bali as a Front Desk Receptionist and become the welcoming face of our premium wellness center. This is your opportunity to work in a serene, health-focused environment while contributing to an organization that values both personal growth and professional excellence. Located in the vibrant and health-conscious area of Canggu, you'll be at the heart of our wellness community, ensuring every guest feels valued and well-cared for.

As a Front Desk Receptionist, you'll be the first point of contact for our guests, handling check-ins, managing reservations, and providing exceptional customer service. You'll work closely with our team to ensure a seamless and enjoyable experience for all visitors, from our guests to our staff. This role offers a unique blend of administrative tasks and direct guest interaction, making it ideal for someone who enjoys a dynamic and welcoming environment.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests with check-ins and check-outs, ensuring a warm and professional welcome.
• Manage and update reservations using our in-house booking system.
• Handle inquiries and resolve guest concerns promptly and courteously.
• Coordinate with the front office team to ensure smooth operations.
• Maintain the reception area and guest records in compliance with company policies.
• Assist with event planning and coordination for special wellness programs.
• Provide information about our wellness services and facilities to guests.
• Support the front office team in maintaining a high standard of cleanliness and organization.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a receptionist or customer service role, preferably in a hospitality or wellness setting.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Fluency in English, both written and spoken, as it is the primary language of our guest interactions.
• Basic computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work well under pressure and in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Familiarity with wellness and hospitality industry practices is a plus.
• Enthusiasm for a health-focused environment and a commitment to providing exceptional guest experiences.

🛠️ Keahlian

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