BYD Customer Service Ambassador (2-Year Contract)

Join Vantage Automotive as a BYD Customer Service Ambassador and become the face of innovation in the automotive industry! In this dynamic 2-year contract role, you will represent the prestigious BYD brand, delivering exceptional customer experiences while supporting the sales team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As a Customer Service Ambassador, you will be the first point of contact for customers, ensuring their needs are met with enthusiasm and professionalism.

At Vantage Automotive, we are committed to excellence and innovation. Our team is dedicated to providing top-notch customer service and supporting the sales of cutting-edge BYD vehicles. This role offers a unique opportunity to be part of a growing automotive brand and to make a significant impact on customer satisfaction and brand loyalty.

📋 Tanggung Jawab Pekerjaan

• Represent BYD brand with professionalism and enthusiasm.
• Deliver exceptional customer service, ensuring customer satisfaction and loyalty.
• Assist the sales team in demonstrating BYD vehicles and addressing customer inquiries.
• Provide product knowledge and technical support to customers.
• Maintain a clean and well-presented showroom.
• Promote BYD brand through various marketing activities and events.
• Handle customer complaints and resolve issues promptly and effectively.
• Stay updated with the latest BYD product information and industry trends.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service or sales, preferably in the automotive industry.
• Excellent communication and interpersonal skills.
• Strong product knowledge and technical understanding of BYD vehicles.
• Ability to work in a fast-paced environment and meet sales targets.
• Professional and friendly demeanor with a customer-centric approach.
• Fluency in English and Bahasa Indonesia.
• Valid driver's license.
• Willingness to travel and work in different locations.

🛠️ Keahlian

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