Account Officer - Client Relations & Financial Services

Join Peoples Credit Network Finance as an Account Officer in the vibrant heart of Denpasar, Bali! This is a unique opportunity to drive financial growth while building lasting client relationships in one of Indonesia’s most dynamic markets.

As an Account Officer, you will be the primary point of contact for our clients, ensuring their financial needs are met with tailored solutions. You’ll work closely with our financial services team to provide exceptional service, manage client portfolios, and drive revenue growth. This role is perfect for someone who thrives in a fast-paced environment and is passionate about helping clients achieve their financial goals.

Peoples Credit Network Finance is a leading financial services provider in Indonesia, known for its innovative solutions and commitment to client success. Located in the bustling city of Denpasar, Bali, our office offers a dynamic and supportive work environment. We are looking for a proactive and results-driven Account Officer to join our team and help us continue our growth trajectory.

📋 Tanggung Jawab Pekerjaan

• Manage client relationships, ensuring high levels of satisfaction and retention.
• Provide financial advice and solutions tailored to client needs.
• Monitor client portfolios and provide regular updates to the financial services team.
• Drive revenue growth through cross-selling and upselling financial products.
• Assist in the development and implementation of client onboarding and retention strategies.
• Collaborate with the financial services team to ensure seamless service delivery.
• Maintain accurate and up-to-date client records using our in-house CRM system.
• Provide exceptional customer service, addressing client inquiries and concerns promptly.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Finance, Business Administration, or a related field.
• Minimum of 3 years of experience in client relations or financial services.
• Strong understanding of financial products and services.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain client relationships.
• Familiarity with CRM systems such as Salesforce or HubSpot is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

🛠️ Keahlian

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